Questions and answers from our clients

Visitor from Kingsland, Georgia, United States

Customer service: Hello, thank you for visiting TeamCustomSocks.com Can I help you in any way?

Customer service: our minimums are 120 pair for low to mid calf and 60 pair for knee high socks.

Visitor: Hello my business designs customized promotional items.  In brief, is we have your specifications, can we provide our own graphics?  We are NOT a sports concern.  Can you advise?  Thanks!
Visitor: So sorry for the typos!

Customer service: we can work with your artwork

Customer service: you can email us your requirements and logo to info@mycustomsocks.com

Customer service: include your artwork, logo, slogan, website, etc.

Customer service: our design team will create mock ups for you within 48 hrs

Customer service: how high do you want the socks to be?

Visitor:  We are just beginning the art process, and should have something in the next week weeks.

Visitor:  The goal is for two types: men's  and socks (like a travel sock-no cuff) for women.  What are your minimums?

Customer service: ok, just email us the information once you have it, our turnaround time is 4-5 weeks.

Visitor:  email to anyone in particular's attention?

Customer service: send it attention to Rob

Visitor:  Perfect.  That will work. These will be process color...that OK?

Visitor: Also can the art/icons be printed all over the sock...not just on the cuff?

Customer service:our socks are knitted not printed

Customer service: you can have art all over the sock

Visitor: Great!  We will definitely be contacting Rob as soon as we have the image.  

Visitor: last question--once we have specs, do we design the repeat pattern or do you?

Customer service: just send us the artwork and our design team will do mock ups that we'll sent to you for approval, you can them make the modification that you want

Visitor: Sounds perfect!

Visitor: I'm checking out now!

Visitor: what is your lead time?

Customer service: 4-5 weeks

Visitor: where are you located?

Customer service: the sock are made in Colorado

Visitor: is shipping free?

Customer service: it’s not, it’ll be around $22 for a minimum order

Visitor: perfect, I’ll be in contact, thanks for all your help

Customer service: you’re welcome, thanks for visiting our website