Questions and answers from our clients

Visitor from Maplewood, New Jersey, United States

Customer service: Hello, thank you for visiting TeamCustomSocks.com Can I help you in any way?

Customer service: our minimums are 120 pair for low to mid calf and 60 pair for knee high socks.

Visitor: Can I get a sample of the ultra thin and cool max socks? I also need pricing for 200, 250, and 500 qty of custom logo socks for each style

Customer service: send us a quote request, you can find the form here  https://teamcustomsocks.com/en/contact-us

Customer service: how high do you want the socks to be?

Customer service: and what is this for?

Visitor: no show is the height, we are a Physical Therapy clinic and will give this to our patients

Customer service: in that case you’d want coolmax socks

Customer service: the price is $5.99, 120 pair minimum

Customer service: take a look at our portfolio  https://teamcustomsocks.com/en/12-inspiration

Visitor: any other charges for shipping, setup, artwork, etc?

Customer service: not set up fee

Customer service: the shipping charge for our minimum orders is around $22 within the US

Visitor: where are you located?

Customer service: the socks are made and ship from Colorado

Visitor: what is your turnaround time?

Customer service: 4-5 weeks

Customer service: we offer free mockups

Customer service: you can email us your requirements and logo to info@mycustomsocks.com

Customer service: you can include your artwork,logo, slogan, website, etc.

Customer service:  our design team will create mock ups for you within 48 hrs

Visitor: can i have different color socks if i get the minimum?

Customer service: no, they all have to be the same color and style

Customer service:  you can mix sizes

Visitor: that sounds good

Visitor: do i pay my order when i receive it or before?

Customer service: first we do mock ups

Customer service: then we sample the mock up you approve

Customer service: the sample cost is  $75

Customer service: that amount will be credited towards your order’s total once you move to mass production

Customer service: once you approve the sample and approve production you’ll pay the total of your order

Visitor: do you take credit card or paypal?

Customer service: yes we do

Visitor: ok’ I’ll like to start the process please

Customer service: just send us the artwork and will go from there

Visitor: will do, thanks for the information

Customer service: no problem, thanks for visiting our site