Questions and answers from our clients

Visitor from Huntsville, Alabama, United States

Customer service: Hello, thank you for visiting TeamCustomSocks.com Can I help you in any way?

Customer service: our minimums are 120 pair for low to mid calf and 60 pair for knee high socks.

Visitor: I am looking for some bright, colorful knee length socks that we can have our name on for our annual color run.

Customer service: how many pair are you thinking?

Visitor: 300 pair

Customer service: ok

Customer service: the price would be $9.75 per pair

Customer service: now you can't have a different name on each one

Customer service: they would all have to be the same style and color

Visitor: yes, I understand that. We are a non-profit organization raising money several local children's charities in memory of my daughter, Zoe, who died in July 2012 in a tragic boating accident. Last year (which was our first annual Zoe's Rainbow Dash color run), we had 1651 runners. We had bright pink socks with purple stripes with Zoe's Rainbow Dash. This year, we were hoping for some socks a little more "rainbow".

Customer service: you can email us your requirements and logo to info@mycustomsocks.com

Customer service: you can include your artwork,logo, slogan, website, etc.

Customer service: our design team will create free mock ups for you within 48 hrs

Customer service: coolmax and lycra fabric with a knit design

Visitor: Okay. Great! Thanks.

Visitor: can i also get a sample?

Customer service: send me your mailing address and i can send you a random sample of a sock

Customer service: we can make a sample of your sock for a $75 deposit

Customer service: that amount will be credited towards your order’s total once you move to mass production

Customer service: I look forward to working with you

Visitor: our event is in 2 months, how long will it take to get my order?

Customer service: our turnaround time is 4-5 weeks from free mockups to delivery

Customer service: our socks are made in Colorado in the US

Customer service: the shipping charge for our minimum orders is around $22 within the US

Visitor: ok, let’s start the process, i’ll send you the artwork right now

Customer service: sounds good, thanks