Questions and answers from our clients

Visitor from Austin, Texas, United States

Customer service: Hello, thank you for visiting TeamCustomSocks.com Can I help you in any way?

Visitor: Looking to create and order some knee high socks. What are order minimums and price?

Customer service: our minimums are 120 pair for low to mid calf and 60 pair for knee high socks.

Customer service: $9.99 per pair for knee high socks

Visitor: Thanks!

Customer service: no problem, check out our portfolio for knee high socks

Customer service: https://teamcustomsocks.com/en/search?controller=search&orderby=position&orderway=desc&search_query=knee+high&submit_search=

Visitor: okay,  Is there a template? what are limitations?

Customer service: check out our portfolio, very few limitations

Visitor: Wow definitely few limitations. Is there a template that I can work with?

Customer service: if you can give your email address, I’ll send it to you

Customer service: but we do the designs for you, based on your requirements.

Customer service: send us an email to info@TeamCustomSocks.com

you can include your artwork,logo, slogan, website, etc.

Customer service: our design team will create the mock ups for you

Customer service: you will get mock ups within 48 hours

Customer service: we use coolmax fabric , knitted design

Customer service: no printing or embroidery

Visitor: Yes, that would be great. I run a clothing company and do all of the design work myself so I'll be able to better share my vision if I'm given the templates

Customer service: we can do that

Customer service: keep in mind that the custom socks process is nothing like the tshirt process

Visitor: Right, the designs are stitched in and not screened. Thanks!

Visitor: I can customize length?

Customer service: yes

Visitor: That's really great! By far the best custom sock site I've dealt with

Visitor: Now is you minimum order for one size only?

Customer service: no, you can mix sizes within the minimum

Visitor: How are orders generally placed? This is my first order for pieces that don't come in sizes S-XL

Customer service: there is a min of 12 pair pair per size you choose

Visitor: Oh Ok great!

Customer service: for example, if you decide to buy XL, we need at least 12 pairs

Visitor: I see. So I could split it up 50/50 between 2 sizes but if I were to order an outlier, I'd need to order at least 12. Got it

Customer service: you got it

Visitor: Well this is all sounding great. Please send those templates so I can get started

Customer service: will do in a few minutes, have fun designing them

Visitor: thanks

Visitor: Can I order some samples?

Customer service: sure

Customer service: send us a sample request, you can find the form here  https://teamcustomsocks.com/en/contact-us

Visitor: Ok

Visitor: These socks are for casual wear. Kind of a thicker sock you'd find at a store like Zumiez, PacSun, etc. Would coolmax be the right fabric for my needs?

Customer service: what are you looking at?

Customer service: casual of sports performance

Visitor: casual.

Customer service: the best fabric for casual wear is Bamboo

Visitor: What is the pricing there?

Customer service: https://teamcustomsocks.com/en/content/17-our-fabrics

Customer service: the same

Visitor: Ok

Visitor: For my purposes, which template best suits my needs?

Customer service: use the classic and play with the height that you want

Visitor: ok, I’ll send you my design tomorrow

Customer service: ok, looking forward to working together

Customer service: have a nice day