We take your basic ideas and quote an all-inclusive price over the phone so you can know right away what the total cost will be.
We take the logo, text, and color scheme and design what we feel you are looking for, by using professional designers.
We’ll work with you until we get your design dialed in to your exact specifications. Production will begin upon approval.
Customer service: Hello, thank you for visiting TeamCustomSocks.com Can I help you in any way?
Visitor: Hi I have my own clothing brand and am looking to design socks
Customer service: We can do that for you
Visitor: Do you have a minimum?
Customer service: yes, our minimums are 120 pair for low to mid calf and 60 pair for knee high socks.
Customer service: our socks are knitted one by one on our machines.
Customer service: You can take a look at our portfolio for socks we’ve created https://teamcustomsocks.com/en/12-inspiration
Visitor: Yeah exactly I was just about to ask the process
Visitor: so you completely create the entire sock while embedding my design?
Customer service: yes we do
Customer service: look at the possibilities on our portfolio
Customer service: very few of our competitors do that
Visitor: okay that sounds wonderful
Customer service: we also use high end branded fabrics
Customer service: https://teamcustomsocks.com/en/content/17-our-fabrics
Visitor: Do your socks tend to have a lot of floats?
Customer service: no they don't
Customer service: we offer them in xs to xl
Visitor: does the cost per sock depend on the design?
Customer service: no
Customer service: price depends on the fabric and height
Visitor: okay so you have a set quote for 120 socks correct?
Customer service: with your logo and colors , we will create free mock ups
Visitor: that sounds great
Visitor: not too many companies provide mock ups
Visitor: you'd send me one sample correct?
Customer service: send us a sample request, you can find the form here https://teamcustomsocks.com/en/contact-us
Customer service: we are almost the only company that does that
Visitor: awesome, my company isn't big enough i think to be ordering more than 120 socks though so 120 will be fine
Visitor: what’s a price range or quote for 120?
Customer service: coolmax socks start at $5.99per pair up to a 5 inch cuff
Customer service: bamboo is the same price
Visitor: where can i look at the blank socks? because i'm still trying to find the right style
Visitor: I’m basically going for basketball type socks
Visitor: that go halfway from your ankle to knee
Customer service: it is a 7 inch we do a lot of those
Visitor: how much a piece is that?
Customer service: $6.99 per pair for a 7 inch sock
Customer service: we ship from USA and socks are made in USA
Visitor: wheres the company located?
Customer service: in Pennsylvania
Visitor: what would be the turnaround time for the sample, and how much would i have to pay for that sample?
Customer service: turnaround is 4-5 weeks, $75 deposit for sample and refundable with an order
Visitor: i'm going for a black sock
Visitor: with teal
Visitor: okay, and also are the "Elites" by nike?
Visitor: i don't think i want the design on the back of each sock as they do
Customer service: Nike calls their socks elite
Customer service: it cannot be trademarked
Visitor: oh alright
Customer service: tell us what you want, we will do it
Customer service: Elite style
Customer service: give me your email and name I will send more info about our socks and process
Customer service: I will send our color chart
Visitor: when i get that sample and if i don't like it that $75 is refundable correct?
Customer service: no it’s not
Customer service: you will get mockups first
Customer service: then a sample
Visitor: i'd lose that 75?
Visitor: what’s the difference between a mockup and sample?
Customer service: mock up is a design on paper
Customer service: sample is a real pair of socks
Visitor: oh okay
Visitor: i understand i'm paying for a pair of socks but i'm basically paying 75$ for it right?
Customer service: resampling is $25 more
Visitor: or would that get deducted if i were to order 120 more
Customer service: if you place the order, we credit the $75 to your total
Customer service: if you don't go ahead with an order the $75 is not refunded
Visitor: ok, i understand
Visitor: how do you prefer my design submitted?
Visitor: as in a jpeg or .ai file
Customer service: ai is better
Visitor: so are the mockups free?
Visitor: or would i pay $75 to receive mockups and samples?
Customer service: mock ups are free
Visitor: okay perfect
Customer service: you don't pay until we sample before production
Visitor: okay that’s great
Visitor: i'll check out the email right now
Visitor: how long do mockups take once i submit the design?
Visitor: would it be on paper or online
Customer service: you’ll receive your mock ups within 48 hrs by email
Visitor: any other fees?
Customer service: just ground shipping around $20
Visitor: do you do beanies as well?
Customer service: just socks
Visitor: alright thanks a lot, very helpful
Customer service: no problem thanks for visiting our website
Visitor: do i need to provide my credit card information
Visitor: before getting samples?
Customer service: no
Customer service: you’re welcome