Questions and answers from our clients

Visitor from Denver, Colorado, United States

Customer service: Hello, thank you for visiting TeamCustomSocks.com Can I help you in any way?

Visitor: Hi there, could we get our logo printed on repeat like a pattern on a sock?

Customer service: yes we can do that

Customer service: how many pair of socks did you need and how high do you want them to be?

Visitor: We'd like them crew size, 125 pair.

Visitor: We'd prefer the logo to be woven into the sock rather than printed.

Customer service: that’s perfect, our socks are knitted not printed

Customer service: coolmax and lycra fabric

Visitor: I think we'd like coolmax. Would it be possible to get a price quote and lead time?

Customer service: the cost for 125 pair of 5 inch crew sock would be $5.99 per pair

Customer service: lead time 4-5 weeks

Customer service: send me an email to info@TeamCustomSocks.com

Customer service: with your artwork,logo, slogan, website, etc.

Customer service: we will have our design work on free mock ups

Visitor: We're in Canada, do you ship here?

Customer service: yes we ship there

Customer service: you pay for the shipping

Visitor: design isn't a problem, we have an in-house team. Would it be possible to get a sample?

Visitor: Do you do anything else, like headbands?

Customer service: just arm warmers and socks

Customer service: it’s a 75 dollar deposit for the sample

Customer service: that gets refunded once we move to mass production

Visitor: That's not a problem

Visitor: could we get a sample of the coolmax crew sock? We'd like to get a sense of the quality.

Customer service:: sure

Customer service: send me over what you had in mind

Visitor: Is there a minimum size for the pattern? It's basically an exclamation point in two colours that we'd like repeated.

Customer service: no minimum size

Visitor: We don't need it mocked up, just any of what you have will do.

Visitor: Our event is in the middle of September, so we really need to get started ASAP

Customer service: no problem, we will take care of it

Customer service: we will have to get moving though

Visitor: Yes, definitely!

Customer service: i want to make sure you get them in time

Visitor: What's the absolute cut off date for creative?

Customer service: it takes 2 weeks to sample the sock

Customer service: then it takes about 2-3 weeks for mass production

Customer service: it will take about a week to get the sample shipped to you

Visitor: We don't need a sample with our design, we just want to see the actual piece

Customer service: ok we will make it happen

Visitor: Awesome!

Visitor: I'll send it right now!

Customer service: Thanks