We take your basic ideas and quote an all-inclusive price over the phone so you can know right away what the total cost will be.
We take the logo, text, and color scheme and design what we feel you are looking for, by using professional designers.
We’ll work with you until we get your design dialed in to your exact specifications. Production will begin upon approval.
Customer service: Hello, thank you for visiting TeamCustomSocks.com Can I help you in any way?
Visitor: how much per pair with an order of 60 pair of socks?
Customer service: hello
Customer service: 60 are the minimum for high knee socks
Customer service: 120 pair that are not high knee
Visitor: I am looking for plain white socks with custom logo medium cuff socks
Customer service: $6.99 per pair
Customer service: knit design
Customer service: coolmax and lycra socks
Visitor: so it will be $6.99 per pair including the logo being printed on it?
Customer service: yes
Customer service: we do knit design
Visitor: why is knit design better than print?
Customer service: the knit design will last longer
Customer service: it looks better
Customer service: elite style socks are the popular ones right now
Customer service: with school logos
Visitor: are the elite style more expensive or still $6.99
Customer service: still $6.99
Visitor: ok, how do I design this? do I do it online or how does that work?
Customer service: you can send us your artwork with the mock up request that you can find here: https://teamcustomsocks.com/en/contact-us
Customer service: we have a design team that will create mock ups for you
Visitor: the elite socks don't come in all white do they?
Customer service: you can do whatever color you want
Visitor: what is the turn around time once the mock up is approved to getting the order?
Customer service: turnaround is 4-5 weeks from mock ups to delivery
Visitor: do you work off a P.O. or is payment needed first?
Customer service: either or
Visitor: ok also I have my resale license so what paperwork would I need to fill out?
Customer service: you don't need anything
Visitor: Ok does design process cost anything? and how do I get that started if I get the go ahead for this?
Customer service: after you approve a mock up we sample it, the cost is $75
Customer service: that amount will get refunded
Customer service: once we move to mass production
Visitor: or can it be applied to the cost of the invoice?
Customer service: yes exactly
Visitor: ok, and can I order in different sizes like medium, large etc?
Customer service: yes you can
Customer service: we have schools using this as a fundraiser
Visitor: Alright this seems easy
Customer service: the sales for the schools are through the roof
Visitor: yes I am looking to sell it to all the sports programs at the school
Visitor: okay, I need to get the okay to get this started how do I get back to you?
Customer service: come back here to chat if you have any questions.
Visitor: what is the other schools typical order amount 200 to 500 or what?
Customer service: between 240 and 500
Customer service: and they reorder pretty quick
Visitor: Okay well by the time I get the first order our football season will be over but those players may still buy them
Customer service: of course
Customer service: all the students love them
Customer service: we will design some pretty cool mock ups for you
Customer service: send me over the information
Visitor: Okay, I have to get the approval I can get that today, how do I get back to you once I get that approval?
Customer service: i will do the mock ups for free
Customer service: just email us info@TeamCustomSocks.com
Visitor: Okay I will do that by the end of the night or tomorrow morning also you mentioned you would make a real mock up will I get to see the real mock up before complete approval?
Visitor: One last question what is the suggested retail cost?
Customer service: yes we will do several mock ups
Customer service:until we get it perfect to what you want
Customer service: they sell for about 12-15 dollars
Visitor: what format do you need the logo in? PDF or does it matter, colors are very important as well
Customer service: pd, jpg, ai
Customer service: i‘ll email you our color chat
Visitor: Okay when I get back to you I will email you a few things and explain my design so look for it tomorrow
Customer service: ok
Visitor: Perfect, I will get back to you by tomorrow
Visitor: Okay sounds good thanks for your help
Customer service: my pleasure, you have a great day!