Questions and answers from our clients

Visitor from Currie, North Carolina,  United States

Customer service: Hello, thank you for visiting TeamCustomSocks.com Can I help you in any way?

Visitor: Yes

Customer service: how may i help?

Customer service: what are you looking for?

Visitor: I'm looking to design and get a quote on custom socks for my high school

Customer service: we can help you with that

Customer service:  how many pair do you need?

Visitor: about 15-20 pairs

Visitor: for right now

Visitor:and if they are good and what we want possibly more

Customer service:120 pair minimum

Visitor: alright well that's fine

Customer service: this is for coolmax and lycra socks

Visitor: but i need help with a good design

Customer service: we have a design team that takes care of mock ups

Customer service: all we would need is your idea

Visitor: alright cool thanks

Customer service: have a good day

Visitor: you too

Visitor: awesome now if i wanted to attach our team logo and send it to you for a design how would i go about doing that

Customer service: send us a mock up request, you can find the form here https://teamcustomsocks.com/en/contact-us

Customer service: just upload you logo

Visitor: ok

Customer service: once we receive your artwork

Customer service: we will start the process

Visitor: alright sounds good

Customer service: the socks sell for 12-15 dollars

Visitor: exactly that's what i was thinking

Customer service: i have had many schools sell out in the first few days

Customer service: of getting them

Visitor: i'm looking forward to that moment

Visitor: alright and once the design is complete and i'm satisfied. how long does it take for the socks to be done and get to me?

Customer service: from the time we start it usually takes 4-5 weeks

Customer service: we should start the mock up process ASAP

Visitor: alright i will

Visitor: already excited to get them

Visitor: is there any way out of the 120 min to do 1/2 one color and 1/2 another?

Customer service: no because it is a knit design we have to do minimum runs of 120 of the same

Visitor: that sucks, alright well i'm thinking a white sock with blue elite marks and elite writing and logo

Customer service: perfect

Customer service: once you sell these out, you can go with a different version next time

Visitor: my hope is to get the designs and get things going for our first basketball game i think that's like right after Thanksgiving

Visitor: if i have more questions after, can i chat like this with you for any questions?

Customer service: sure

Visitor: alright cool

Customer service: either email me or chat

Customer service: i look forward to working with you

Visitor: awesome thanks for chatting

Customer service:have a good day

Visitor: you too