Questions and answers from our clients

Visitor from Phoenix, Arizona, United States

Customer service: Hello, thank you for visiting TeamCustomSocks.com Can I help you in any way?

Visitor: Hello you still there?

Customer service: yes

Visitor: can you do a mock for me?

Visitor: I just want to see what it would look like. No logo on the mock, just my team name

Customer service: you can send us a quote request that you can find here  https://teamcustomsocks.com/en/contact-us

Customer service: you can upload your logo and colors and we’ll create mock ups for you

Customer service: what we do is charge a deposit of 75 dollars, which will get you a mock and a sample pair of your sock. once an order is placed we refund you that amount

Customer service: we can do as many mock ups as you would like until we get it correct

Visitor: can you email me your contact info?

Customer service: our email is info@mycustomsocks.com

Visitor: it takes 4 weeks to ship?

Customer service: once you get me what you want

Customer service: it take about 1 day to get you mock ups

Visitor: ok

Customer service: from the time we start the mock ups it will take around 5 weeks to be at your address

Visitor: once we have it set, how long before I receive the socks?

Customer service: 4-5 weeks from the time we start the mock up process

Visitor: oh ok, very good

Visitor: thanks, I will be in touch

Customer service: come back here if you have any questions.