Questions and answers from our clients

Visitor from San Antonio, Texas, United States

Customer service: Hello, thank you for visiting TeamCustomSocks.com Can I help you in any way?

Visitor: what is the price range?

Customer Service: our most popular coolmax socks are $6.99 or less and minimum is 120 pairs

Visitor: great

Visitor: my cycling team is looking for socks to match our uniform

Customer Service: Ok, Customer service: please send us a quote request, you can find the form here https://teamcustomsocks.com/en/contact-us

Customer Service: how many pairs are you looking for?

Visitor: GREAT! now then, will your logo be anywhere on the sock?

Customer Service: pretty much anything can be done to match your cycling suit

Visitor:probably less than 50 pairs...

Customer Service: sorry but 50 pair is not possible

Customer Service: 120 min

Visitor: i know...we are having a team meeting today. I will tell them about this.

Visitor: can you come down on price if we put your logo on our website or on our uniform, etc?

Customer Service: get me PO and I will look at what I can do for your team.

Visitor: PO? = Purchase order?

Customer Service: yes

Visitor: ok. you mean place an order online or talk to my team about what we want and then get ahold of you before I go through the online process?

Customer Service:I mean, place an order with us for 120 pairs and I will look at what I can do as a discount. I need a commitment from you before giving you any kind of discount

Visitor: right. I understand

Visitor: wow, this is pretty good customer service. Do you/your representatives talk to everyone who comes onto your website!?

Customer Service: we try to from 9-5

Visitor: awesome. thanks. will you be on line sat/sunday?

Customer Service: we sell the best quality socks and we want to offer our customer a good experience as well

Customer Service: not on the weekend but send an email to info@mycustomsocks.com and someone will get back to you pretty quickly

Visitor: ok. thanks for all your help. I will take that to my team and show them your portfolio as well

Customer Service: That is perfect

Customer Service:  thanks for visiting us

Visitor: have a good weekend

Customer Service: you too

Visitor: wait..

Customer Service: yes

Visitor: is coolmax is the best material for cycling?

Customer Service: yes, it is.

Visitor: thank you.

Customer Service: you are welcome